WARNING: This product contains nicotine. Nicotine is an addictive chemical.

FAQs

Find answers to common questions about vaping here

ABOUT ECIG BATTERIES

What are electronic cigarettes?
What does “mAh” mean?
What is eGo Threading?
What is 510 Threading?
Which battery is the right one for me?
Are e-cigarettes safe?
Do e-cigarettes cause cancer just like tobacco cigarettes?
Are e-cigarettes approved or regulated by the FDA?
What e-cigarette brand most looks and tastes like a real cigarette?

ABOUT TANKS / ATOMIZERS / RBAS

What is “resistance” and which one is good for me?
What is “Sub-Ohm” and what does it do?
What is a Replacement Coil Head?
What is an RDA/RBA?
What is a tank / clearomizer?

ABOUT ELIQUID / DIY MIXING

What is Unflavored Nicotine Base?
How do I mix my own liquid?
What PG/VG mixture should I select?
What is "steeping your eLiquid" and how does that effect me?
What does the nicotine MG mean?
How do I store Unflavored Nicotine?
What is the difference between PG and VG?
What is the difference between E-Liquids and Nicotine / Flavorings?
Does eLiquid contain anti-freeze?

ORDERS AND SHIPMENTS

Can I place a phone order?
I can't find what i'm looking for.
Do you ship to Canada / Australia / etc?
I have not received my order.
How do I track my shipment?
I received the wrong parts in my package.
How do I add reward points to my order?
Is my order placed? How do I know?
How do I add store credit to my order?
How do I add a coupon code to my order?
Do you accept PayPal?
Can I edit / cancel my order?

BATTERY AND TANK TROUBLESHOOTING / UPKEEP

How do I properly change out flavorings in my tank if i want to try a different flavor?
My battery isn’t working.
My tank is leaking.
My liquid tastes burnt.
How do I turn on my eCig?
How do I clean my tank?
How often do I change my replacement heads?
My battery doesn’t charge.
Why and how do I clean my atomizer?
How and why you should prime your clearomizer?

PUBLIC USAGE

Can I really smoke this device anywhere?
Can I get in trouble for violating a “No Smoking” ban?
What if someone confronts me?

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