FAQs

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ABOUT ECIG BATTERIES

What are electronic cigarettes?
What does “mAh” mean?
Which battery is the right one for me?
What is eGo Threading?
What is 510 Threading?
Are e-cigarettes safe?
Do e-cigarettes cause cancer just like tobacco cigarettes?
Are e-cigarettes approved or regulated by the FDA?
What e-cigarette brand most looks and tastes like a real cigarette?

ABOUT TANKS / ATOMIZERS / RBAS

What is “resistance” and which one is good for me?
What is “Sub-Ohm” and what does it do?
What is a Replacement Coil Head?
What is an RDA/RBA?
What is a tank / clearomizer?

ABOUT ELIQUID / DIY MIXING

What is the difference between E-Liquids and Nicotine / Flavorings?
What is Unflavored Nicotine Base?
How do I mix my own liquid?
What PG/VG mixture should I select?
What is "steeping your eLiquid" and how does that effect me?
What does the nicotine MG mean?
How do I store Unflavored Nicotine?
What is the difference between PG and VG?
Does eLiquid contain anti-freeze?

ORDERS AND SHIPMENTS

Can I place a phone order?
I can't find what i'm looking for.
Do you ship to Canada / Australia / etc?
I have not received my order.
How do I track my shipment?
I received the wrong parts in my package.
How do I add reward points to my order?
Is my order placed? How do I know?
How do I add store credit to my order?
How do I add a coupon code to my order?
Do you accept PayPal?
Can I edit / cancel my order?

BATTERY AND TANK TROUBLESHOOTING / UPKEEP

How do I properly change out flavorings in my tank if i want to try a different flavor?
My battery isn’t working.
My tank is leaking.
My liquid tastes burnt.
How do I turn on my eCig?
How do I clean my tank?
How often do I change my replacement heads?
My battery doesn’t charge.
How and why you should prime your clearomizer?

PUBLIC USAGE

Can I really smoke this device anywhere?
Can I get in trouble for violating a “No Smoking” ban?
What if someone confronts me?