Regarding Your Data

You are accessing this site as a result of a letter that you received from MyFreedomSmokes.  If you have additional questions or concerns not answered in the letter, or otherwise need assistance, and don’t wish to call the toll-free number in the letter, please feel free to contact us by email at Christine@MyFreedomSmokes.com

As a reminder, there are some steps that you can take to protect your identity.

Recommendations for Protecting Your Identity

  • Use good judgment in not responding to emails or other inquiries by those posing as a financial institution or other entities seeking your personal information.
  • Carefully review all account statements and, if anything seems suspicious, place a fraud alert on your credit file.  A fraud alert tells creditors to contact you before opening any new accounts or changing your existing accounts.
  • Check your credit reports periodically.  Victim information sometimes is held for use or shared among a group of thieves at different times.  Checking your credit reports periodically can help you spot problems and address them quickly.

 

Steps You Can Take to Protect Your Information

  • Review Your Account Statements and Notify Law Enforcement of Suspicious Activity

As a precautionary measure, we recommend that you remain vigilant by reviewing your account statements and credit reports closely.  If you detect any suspicious activity on an account, you should promptly notify the financial institution or company with which the account is maintained.  You also should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, your state attorney general, and/or the Federal Trade Commission (“FTC”).

To file a complaint with the FTC, go to www.ftc.gov/idtheft or call the toll-free number 1-877-IDTHEFT (1-877-438-4338).  Complaints filed with the FTC will be added to the FTC’s Identity Theft Data Clearinghouse, which is a database made available to law enforcement agencies.

  • Copy of Credit Report

You may obtain a free copy of your credit report from each of the three major credit reporting agencies once every 12 months by visiting http://www.annualcreditreport.com, calling toll-free 1-877-322-8228, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, PO Box 105281, Atlanta, GA 30348.  You can print a copy of the request form at https://www.annualcreditreport.com/manualRequestForm.action.  Or you can elect to purchase a copy of your credit report by contacting one of the three national credit reporting agencies.  Contact information for the three national credit reporting agencies for the purpose of requesting a copy of your credit report or for general inquiries is as follows:

Equifax
(800) 685-1111
www.equifax.com
PO Box 740241
Atlanta, GA 30374

Experian
(888) 397-3742
www.experian.com
475 Anton Blvd.
Costa Mesa, CA 92626

TransUnion
(800) 888-4213
www.transunion.com
2 Baldwin Place                    PO Box 1000
Chester, PA 19022

  • Fraud Alert

            An initial fraud alert on your credit report is free and will stay on your credit file for at least 90 days.  The alert informs creditors of possible fraudulent activity within your report and requests that the creditor contact you prior to establishing any accounts in your name.  To place a fraud alert on your credit report, contact any of the three credit reporting agencies using the contact information below:

Equifax
(888) 766-0008
www.alerts.equifax.com
PO Box 740241
Atlanta, GA 30374

Experian
(888) 397-3742
www.experian.com/fraud
475 Anton Blvd.
Costa Mesa, CA 92626

TransUnion
(800) 680-7289
www.transunion.com
PO Box 2000
Chester, PA 19022-2000

  • Security Freeze 

In Puerto Rico, you also have the right to put a security freeze on your credit file.  A security freeze will prevent a credit reporting agency from releasing your report without your express authorization.  A security freeze is designed to prevent potential creditors from accessing your credit report without your consent.  As a result, using a security freeze may interfere with or delay your ability to obtain credit.  You must separately place a security freeze on your credit file with each credit reporting agency.  If you request a security freeze from a consumer reporting agency there may be a small fee to place, lift or remove the security freeze. 

You can obtain information from the FTC or any of the three credit reporting agencies about fraud alerts and security freezes using the contact information provided above.

  • Additional Free Resources on Identity Theft

The FTC provides tips on how to avoid identity theft.  For more information, please visit http://www.ftc.gov/idtheft or call 1-877-ID-THEFT (1-877-438-4338).  A copy of “Taking Charge: What to Do if Your Identity is Stolen,” a comprehensive guide from the FTC to help you guard against and respond to identity theft can be found on the FTC’s website at http://www.ftc.gov/bcp/edu/pubs/consumer/idtheft/idt04.shtm.

Again, we apologize for any inconvenience or anxiety this may cause you.  Please know that securing your information is a priority.  Thank you for being an MFS customer!

 

x