Customer Service

Welcome! You’re probably here because you’re looking for the customer service information for My Freedom Smokes.
Our hours of operation are from 9:00am-5:00pm EST, Monday-Friday

We have set up an extensive FAQ section for our customers full of helpful information. Please check the FAQ before contacting us to see if your question has already been answered.

If you have any further questions, you are more than welcome to contact us using the methods below.


Web Messaging:  Click here to send us a message

Mailing Address:  

1039 Carrier Dr.
Charlotte, NC  28216