In order to improve quality of our business and our service to customers, we have moved to a new larger, more efficient location. Our new facility, will allow for the growth of our business and the expansion of our inventory.
Please Note!!! We are not a Retail Store set-up for shopping or browsing. All orders must be placed and paid for on-line. In-Store Pick-up is for customers either located in or around the Charlotte area or for customers who maybe passing through the area. We want your business, but in order to continue processing orders as quickly and efficiently as possible customers that show up without an online order placed will be turned away. 4711 Nations Crossing Rd. Ste-B Charlotte, NC. 28217
Our Customer Service line is 1-704-545-7175. We are available Monday through Friday from 9 to 5 Eastern Standard Time (EST).
We are happy to offer advice and even walk you through placing your order online, but if you prefer to place your order over the phone a fee of at least $5.95 and up to $10.95 will be charged. In order to keep our orders processing and shipping on schedule phone orders cannot be placed on Mondays and may not be available during some periods Tuesday - Friday. If you need specific information not specified on our FAQ Page or Shipping and Returns Page, please email us at: email@example.com . A support tech will respond within 24 hours. If you find something wrong with the site, please let us know so we can make your shopping experience here as easy as possible. If you have a success story, then please share it with us! We love getting feedback from our satisfied customers! Contact @ E-Mail address : Support@myfreedomsmokes.com
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